Terms of Service

About These Terms

Welcome to the official website of Hardshell, www.blaqshell.com (the "Website"). This Website is operated by Hardshell Technology (Foshan) Co., Ltd. ("Hardshell," "we," "us," or "our").

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use this Website.

About Us and This Website

Hardshell is a professional manufacturer of espresso machines and coffee grinders, with deep expertise in the R&D, design, production, and export of espresso and pressure coffee machines. We provide one-stop OEM/ODM solutions to brand owners, importers, distributors, and e-commerce customers worldwide.

This Website is Hardshell's corporate showcase and business communication platform. It is used primarily to present our company, product series, manufacturing and quality-control capabilities, certifications, and OEM/ODM services. This Website is intended for business (B2B) users; it is not a consumer-facing online store or e-commerce platform, and it does not sell products directly online.

License and Restrictions

Subject to these terms, we grant you a limited, non-exclusive, non-transferable license to use this Website solely to learn about our products and services and to make legitimate business inquiries. You agree not to:

• Violate any applicable laws or regulations, or use this Website for any unlawful purpose.
• Copy, scrape, mirror, resell, or commercially exploit the content of this Website without our written permission.
• Infringe the intellectual property or other lawful rights of Hardshell or any third party.
• Attempt to gain unauthorized access to this Website, its servers, related systems, or data.
• Upload or transmit viruses or malicious code, or otherwise interfere with, disrupt, or compromise the operation, integrity, or security of this Website.
• Use the forms or contact details on this Website to send spam, fraudulent, or otherwise harmful content.

Intellectual Property

This Website and all of its content—including but not limited to text, images, product photographs and renderings, videos, factory footage, icons, layout and design, trademarks, and logos (such as the "HARDSHELL" brand and the "JUST BREW IT" slogan) and software—are owned by Hardshell or its rights holders and are protected by Chinese and international copyright, trademark, patent, and other intellectual property laws.

Our products embody substantial proprietary R&D, covering both product-appearance patents and core-technology patents (including but not limited to our automatic milk-frothing system, dual-boiler heating system, and anti-clog grinding system). No party may copy, imitate, plagiarize, or otherwise use our patented designs, product appearance, or technical solutions without our prior written authorization.

You may not use any trademark, logo, or protected content on this Website without our express written permission.

Product Information and Specifications

The product models, technical parameters, feature descriptions, specifications, and images shown on this Website are provided for general reference only. Because we continuously upgrade our products and iterate on technology, actual products may differ from what is shown on the Website and may change at any time without notice.

Product images, colors, and renderings may differ reasonably from the actual goods due to display devices and photography conditions. Final product specifications are governed by the samples, technical documents, and order terms confirmed in writing by both parties.

The content on this Website does not constitute any offer, warranty, or contractual commitment.

Business Inquiries, Quotations, and Orders

Any inquiry, request, or expression of interest you submit through this Website does not constitute a binding contract on any party.

This Website does not display prices. Any quotation must be issued by us separately in response to specific requirements and may be adjusted according to product configuration, order quantity, market conditions, and costs. A quotation is valid only within the period stated therein.

Formal purchases, OEM/ODM cooperation, minimum order quantity (MOQ), sampling, tooling, lead time, payment terms, warranty, and after-sales matters are governed by separate written contracts, orders, or agreements signed by both parties. These Terms of Service govern only the use of this Website and do not form part of any sales or service contract.

Confidentiality and Design Protection

We value our customers' trade secrets and design work. For OEM/ODM cooperation, the parties will sign separate non-disclosure and design-protection agreements setting out their respective confidentiality obligations regarding product designs, technical materials, and business information. Such agreements are independent of these Terms of Service.

Please do not submit information you consider highly confidential through the Website's public forms or non-encrypted channels; for sensitive information, please arrange a secure communication method with us separately.

Third-Party Links

This Website may contain links to third-party websites or resources, provided for your convenience only. We are not responsible for the content, policies, or availability of such third-party websites, and you access them at your own risk.

Disclaimer

This Website and its content are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we make no express or implied warranty as to the accuracy, completeness, timeliness, or fitness for purpose of the content, nor do we warrant that the Website will be uninterrupted, error-free, or free of viruses.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your access to, use of, or inability to use this Website. These terms do not affect product warranty and after-sales obligations, which are handled under the separate sales contracts or agreements signed by both parties.

Governing Law

The formation, interpretation, and dispute resolution of these Terms of Service are governed by the laws of the People's Republic of China. Disputes arising from the use of this Website shall be resolved through friendly negotiation; if negotiation fails, they shall be submitted to the competent People's Court at our place of business.

Changes to These Terms

We may revise these Terms of Service from time to time. For material changes, we will update the date at the top of this page. Changes take effect upon publication on this Website. Your continued use of the Website after a change constitutes acceptance of the revised terms.

Contact

If you have any questions about these Terms of Service, please contact us:

• Company: Hardshell Technology (Foshan) Co., Ltd.
• Website: www.blaqshell.com
• Email: anson@blaqshell.com