Let's Build Your Next Best-Seller — Talk to a Real Person, Fast
You'll talk to Anson and our team directly — not an anonymous inbox. We keep a dedicated chat group with every client and reply in minutes, often faster than consumer brands answer their own customers. Pick the channel you prefer; samples, quotes, 3D renders and listing assets are ready when you are.
How to Reach Us
+86 19523898950
Fastest for international buyers — quick questions, samples, day-to-day
anson@hardshellcoffeemachine.com
Formal inquiries, specs, quotes, documents
Your contact
Anson (English-speaking)
A named person who owns your project end to end
No language barriers, no time-zone headaches — we work with brands in 80+ countries every day.
What Would You Like to Do?
Get a Free Sample
Tell us a model — we'll arrange a sample (fee refundable after mass production; waived for long-term clients).
Request a Quote
Share your market, target price & reference models — we reply with a tailored quote.
Book a Factory Tour
Visit in person, or take a live video tour — tell us where to point the camera.
Technical Consultation
Selection advice, competitor comparison, spec guidance — we act as your product team.
Tell Us About Your Project
Required fields are marked with an asterisk. The more you share, the faster and more precisely we can reply.
A Real Factory — Come See It, In Person or by Video
Address
Floor 3 & 4, Building No.2, Lingtao Innovation Park, No.2 Lianchong Road, Fu'an Industrial Zone, Chonghe Village, Leliu Sub-district, Shunde District, Foshan City, Guangdong Province, China
Our facility
8,000 m² (incl. 6,000 m² warehouse) · 7 production lines · ~150 staff · 50,000 machines/month. ISO & BSCI certified.
Visit policy
On-site audit
Our sales, QC and production team will walk you through the production lines, warehouse, and testing laboratory.
Live video tour
Can't fly over? We'll walk the floor in real time and point the camera wherever you want — several Middle East clients started exactly this way.
How to book
WhatsApp us or use the form (select "Factory visit").
Nearest transport hub and drive time available on request.
Learn more about our factory
Fast, Specific Replies — Here's What to Expect
| Request type | Response time |
|---|---|
| General inquiry | Within 24 hours (often much faster) |
| Quote request | Within 24–48 hours |
| Sample request | Confirmed within 24 hours |
| Technical consultation | Within 24 hours |
| Urgent (existing clients) | Minutes — via your dedicated chat group |
Business hours: China Standard Time (GMT+8).
We keep a dedicated chat group with every client for second-level responses — this is our standard service commitment.
Reaching Out Is Risk-Free
- A real factory, not a trading company — 8,000 m², 7 lines, ~150 staff; audit us on-site or by video anytime.
- A named person owns your project — Anson, not an anonymous inbox.
- 20+ years, 80+ countries — and we built a brand to Top 3 on Amazon USA.
- ISO & BSCI certified · products to CE/ETL/LFGB/RoHS/REACH.
- No-obligation samples — sample fee refundable after mass production.
- Your design stays yours — we sign a design-protection agreement.
- 90%+ repeat-order rate — our partners keep coming back.